Privacy Policy

1. General provisions

This Privacy Policy explains how personal data submitted by visitors to the Downpipe Systems website is processed and protected. The data controller is the owner of the Downpipe Systems website and brand, based in Yekaterinburg, Russia.

By using the contact form, you confirm that you have read this policy and provide your data voluntarily.

2. Data we process

• your name and phone number;
• vehicle make, model, chassis, engine and related vehicle details;
• the content of your enquiry, selected product and configuration;
• technical data required to keep the website secure, including IP address and submission date and time.

3. Purposes of processing

• processing your request and contacting you;
• checking product compatibility with your vehicle;
• preparing a configuration, price, production lead time and delivery estimate;
• protecting the form against automated or fraudulent submissions.

4. Processing and disclosure

We process only the information required to respond to your enquiry. For operational purposes, a request may be forwarded to the private Downpipe Systems Telegram work chat and processed by technical hosting providers where necessary to operate the website.

We do not sell personal data or disclose it to third parties for their own advertising purposes.

5. Retention and security

Data is retained until the purposes of processing have been fulfilled or consent is withdrawn, unless a longer retention period is required by law. We apply reasonable organisational and technical safeguards against unauthorised access, alteration and disclosure.

6. Your rights

You may request information about the processing of your data, ask us to correct or delete it, or withdraw your consent by contacting us at info@vova-pipe.ru.

7. Policy updates

We may update this policy if the website, processing methods or applicable requirements change. The current version is always available on this page.